Common Questions & reassurance

Addressing your concerns with clarity and assurance.

What types of cleaning services do you offer?

I provide regular domestic cleaning, deep cleaning, and specialist cleaning services tailored to sensitive situations, such as mental health challenges or hoarding.

Will i be judged for the condition of my home?

Absolutely not. I provide a respectful, non-judgemental service and understand that everyone's situation is different.

My focus is simply to help you feel more comfortable and supported in your space. 

Are your trained and vetted?

Yes. I am thoroughly trained and vetted, and I carry out my work with professionalism and care, ensuring your trust in me. I hold an Enhanced DBS certificate and am registered on the update service.

How can I trust you in my home?

At Vye's Cleaning, I prioritise a non-judgemental approach and aim to build trust by delivering discreet and reliable services tailored to your needs.

I am fully insured, giving you peace of mind that your home and belongings are protected while I work.

What are your working hours?

I am available from Sunday to Friday, offering flexibility to fit around your schedule for all your cleaning needs.

What areas do you cover?

I provide cleaning services across Dorset and Hampshire. Please contact me to check availability in your area.

Do I need to pay a deposit?

Yes, a £20 booking deposit is required to secure your appointment. This is deducted from the final balance and helps ensure your time slot is reserved.